Scaling Loan Servicing While Reducing Manual Work

Loan servicing teams play a critical role in managing commercial loan portfolios after origination, but their responsibilities often grow faster than available resources. From payment tracking and covenant monitoring to reporting, borrower communication, and compliance, servicing functions are frequently weighed down by manual processes and disconnected systems. As portfolios scale, these inefficiencies lead to operational … Continued

How Smarter Systems Help Commercial Lenders Prevent Defaults

In today’s commercial lending environment, default risk is driven by rising rates, volatile cash flows, and increasingly complex borrower structures. Many lenders still rely on manual processes and disconnected systems that delay risk identification and limit visibility into borrower performance. Automation enables lenders to move from reactive risk management to proactive oversight by embedding consistency, … Continued

Why Automation Is Becoming Essential for Managing CRE Loan Risk

Commercial real estate lending has always required careful risk management. Between complex deal structures, fluctuating market conditions, and the operational demands of monitoring large, long-term loans, banks must balance growth ambitions with disciplined oversight. Unfortunately, traditional processes—spread across spreadsheets, emails, PDFs, and manual review—create unnecessary exposure to credit, operational, and compliance risk. Automation offers a … Continued

How Automation Helps Commercial Lenders Reduce Operating Costs

Commercial lending is a cornerstone of economic growth, providing businesses with the capital they need to expand operations, hire employees, and invest in new opportunities. Yet, running a commercial lending operation is expensive. From manual credit analysis to labor-intensive reporting and compliance requirements, traditional lending workflows are resource-heavy, often requiring large teams and extended processing … Continued

Why Banks Need Automation to Scale Their Commercial Loan Portfolios

Commercial lending has long been one of the most complex and resource-intensive areas of banking. Unlike consumer lending, commercial loans involve larger transaction sizes, customized structures, extensive due diligence, and ongoing servicing obligations. For banks, this creates both an opportunity and a challenge: the demand for commercial credit continues to grow, but scaling operations to … Continued

Using AI to Improve Credit Analysis for Non-Prime Commercial Borrowers

Non-bank lenders play a critical role in financing non-prime commercial borrowers—those with weaker credit profiles, inconsistent cash flows, or limited collateral—where traditional banks often step back. These borrowers represent both opportunity and risk, and the challenge lies in accurately determining which deals are viable. Artificial intelligence (AI) is transforming this process by enabling deeper, faster, … Continued

Using AI to Streamline Middle Market Loan Origination

Middle market lending presents a unique opportunity—and challenge—for lenders. These loans are often too large and complex for small business loan models but too customized and data-intensive for high-volume retail approaches. Traditionally, middle market loan origination and underwriting have relied heavily on manual processes, making them time-consuming, labor-intensive, and susceptible to human error. However, artificial … Continued

How Automation Empowers Employees in Commercial Lending

In today’s evolving financial landscape, automation is often associated with reducing headcount or replacing human workers. But in commercial lending, the reality is quite different. Instead of replacing employees, automation is empowering them by freeing up valuable time, reducing errors, improving decision-making, and enabling more strategic, client-focused work. As banks and lenders grapple with shrinking … Continued

The Growing Appeal of Middle Market Private Credit

Middle market private lending has grown rapidly in recent years, drawing attention from institutional investors, asset managers, and alternative lenders alike. Defined broadly as loans made to companies with annual revenues between $10 million and $500 million, the middle market represents a sweet spot for lenders seeking higher yields, more favorable terms, and stronger relationships … Continued

Integrated Data: The Future of Commercial Loan Management

In commercial lending, data is the foundation of sound decision-making and efficient operations. Yet, too often, that data is scattered across siloed systems, outdated spreadsheets, and disconnected workflows. This fragmentation creates inefficiencies, increases risk, and limits visibility into borrower performance and portfolio health. By integrating data across the entire commercial loan lifecycle—from origination to servicing … Continued